How do I get a VAT Invoice for my purchases?

In order to keep our charges low, DrayTEL do not issue or post paper/printed invoices. If you need these, you can download them from the DrayTEL control panel and print them yourself. Invoices are available for a period of 3 months after each purchase. To view/print an invoice, go to Account/Overview in your DrayTEL account and on the right hand side, you will see your recent orders. Click on them to view the order and then see the 'View VAT Invoice' link at the bottom. Please ensure you obtain invoices promptly (within 3 months) if you require them as re-issue at a later date, an administration fee maybe applicable.


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