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Why do I need to purchase credit?

Calls to/from other DrayTEL/SIP users are free - the call is carried across the Internet so if those are the only calls you'll be making, you do not need to purchase any credit. Calls made to people on regular phone lines, are chargeable (see current tariff). Credit is non-refundable and non-transferable (to another user or SIP account) once it has been delivered (applied) to your SIP ID so please do not purchase more than you need or until you are satisfied that the service is suitable for your needs.

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