When you sign up for a DrayTEL account you are allocated a password to log into the DrayTEL web site control panel. This is in addition to your SIP ID passwords (which are used by your VoIP device/software to make calls and log into the server). If you are concerned that you may have let someone know the password or want to change it for any other reason, you can do that from the control panel in the password tab against your SIP ID. Your password must be alphanumeric and also contain symbols for additional security. If you use a short or weak password, it is easier for a thief or hacker to access your account. Please see the earlier section on password security for more advice.